You must visit your branch to acquire a copy of the statement for the closed accountĩ.Are there any limits to the number and value of transactions that I can perform? No, if your account is closed you will be unable to view any information relating to that account. 8.Can I see my old statement online if I close one (1) of my accounts? You can send us a secured mail or you can visit your branch to cancel a standing order up to five (5) days prior to the next schedule payment. If you wish to change your 2FA mobile number, you must visit your branch with valid identification. 6.Can I use CitizensOnline out of Guyana?ĬitizensOnline can be used anywhere with access to your two-factor authentication (2FA) mobile number and the internet. Yes, you can save and also export your statement information to Comma Separated Values (CSV) format which can then be imported into Microsoft Excel. 5.Can I save or export my statement information to my personal computer? Please contact your branch for additional information. You can perform this task using our standing order option online. 4.Can I transfer funds from my Citizens Bank account to another Bank’s account via CitizensOnline? However, the standard charges associated with your account, transactions or services requested through CitizensOnline will be applicable. There are no fees associated with the use of CitizensOnline. You are the only person who can access your account information online as you are required to enter your username, password and an authentication code sent to your registered mobile number.

Who can access my accounts on CitizensOnline?

Guyanese friend on internet